​Dynamics 365 for Sales ​Professional

Utilize core sales force automation to ​execute simpler sales functions at a lower price point.

Dynamics 365 for Sales ​Enterprise

Boost productivity and gain better insight with advanced sales force automation.

Microsoft Dynamics 365 Sales Professional vs Sales Enterprise

Make customer service effortless by providing a unified experience with seamless end-to-end service.

Capabilities:

• Case management
• Knowledge base
• Self-service support portal
• Complete customer view​
• Surveys, forms & social listening
• No-code visual tools
• Sophisticated case routing

Project Service Automation – optimize project resources to ensure maximum profitability.

Capabilities:

• Robust project planning capabilities
• Intuitive dashboards
• Streamlined scheduling
• Opportunity management
• Resource management
• Team collaboration
• Customer billing
• Office 365 integrations
• KPIs
• Time and expenses​

Increase field service efficiencies with smart onsite care and real-time data indicators.

Capabilities:

• Automated scheduling
• Automated dispatching
• Streamlined inventory management
• 360-degree view of customer preferences
• Mobile access
• Automatic work orders
• Predictive maintenance
• IoT intelligence
• Customer portal

Marketing automation solution with tools that help turn prospects into business relationships.

Capabilities:

• Multi-Channel Campaigns
• Lead Management
• Event Management
• Tools and Templates
• Marketing Insights
• Additional Capabilities

• Gamification – Turn work into play with fun and engaging in competitions to increase employee motivation and performance.
• ​Social Listening – Discover and act on powerful social insights with automated social analytics ​​and response management.
• ​Organization ​Insights – Monitor your CRM usage and identify training needs and ​process improvements.
• Portal Add-Ons – Make interactions among partners and customers easier with turnkey and ​interactive portals.
• Voice of the ​Customer – Create and send surveys to gain valuable feedback from ​your customers.

Licensing

Pricing

Pricing Definitions

Plan
Plan-based licensing allows you to leverage all functionality starting at $115 per user/month, depending on the plan. If a user needs access to more than one module, this pricing plan is the most cost-effective. The Customer Engagement Plan includes everything under Customer Engagement.
*Tiered pricing is available for high user requirements.

Apps
App-based licensing allows you to buy individual apps for $65 – $95 each per user/month. If a user only needs access to one module, this pricing plan is the most cost-effective.

Team Member
Team member-based licensing allows users who do not require full access to modules to access certain information for $8 per user/month. These users typically only need read access to data and to view reports.
*Tiered pricing is available for high user requirements.

Not sure where to start? LBMC Technology Solutions can provide a Business Process Review where a member of our staff will observe pertinent aspects of your business including future objectives, information flow and functional requirements. We will then provide you with detailed information on the required software components and implementation services necessary to meet your objectives.

Disclaimer:  All information provided on this website is subject to change without notice. While ongoing efforts are made to make this website helpful and accurate, due to the nature of the information, InterDyn Artis, an LBMC Technology Solutions Company does not warrant the accuracy of information obtained from this or that it will not change. InterDyn Artis, an LBMC Technology Technology Solutions Company makes no representation or warranty whatsoever regarding the completeness, accuracy, “up-to-dateness”, or adequacy of, or the suitability, functionality, availability, or operation of this information it contains.

Getting started

Benefits of working with LBMC Technology Solutions